Phone labels
Landline or mobile, and how sure we are about a number.
Each phone number says what kind it is, Landline or Mobile, and how sure we are about it, for example Confirmed by 3 sources.
We check that a number is in a valid UK format. We don't call numbers to test them, so a number is Claimed until independent sources agree.
If a number is wrong when you call it, say so in the Caller Console. It feeds back into the book as a correction, and the next person to call that business gets a better record. About calls.
Keep reading
The five labels
Read Proven, Claimed, Contested, Unknown and All there is: what each one means.
Email labels
Read Verified, Catch-all server, No answer and Will not deliver.
Websites: proved to be theirs
Read How we decide a website belongs to a business.
Still stuck?Email us and a person will reply, usually within one business day.
Contact us