The Leads inbox

Every new enquiry in one place.

Help centre · CRM and deals · Updated 8 October 2026

Open CRM, then Leads inbox. New enquiries arrive here, filtered as All, New, Contacted, Handled or Discarded.

Open one to see the enquiry, where it came from and who owns it. Then choose what's next: Convert to a deal, mark it Contacted or Handled, or Discard it. Handled and discarded enquiries leave the inbox. Converting one opens a deal.

Press New prospect to add one by hand.