Make a call
From next up to a logged outcome.
- Pick a list. The next business is already open, with the number to ring and who to ask for.
- Dial on your own handset, then press Start call so the call is timed.
- Use the short script if it helps. It has the opening, the questions to ask and what to say if they push back.
- Log the outcome with one tap, such as Interested, Call back, Not now or Wrong number.
If something's wrong with the record, say so: better number, who to ask for, wrong person, address is wrong or wrong trade. It goes back to the book as a correction.
Check the TPS and CTPS before marketing calls. Calling and the TPS.
Keep reading
The Caller Console
Read Where you make calls and log how they went.
Call backs
Read Keep every promise you make.
Hand out call lists
Read For managers: send lists to the team and see who is ahead.
Still stuck?Email us and a person will reply, usually within one business day.
Contact us