An export didn't arrive

Where to look, and what to send us.

Help centre · Troubleshooting · Updated 8 October 2026

Open Notifications. You'll get a message when an export is ready, for example Your export of 84 leads is ready. Check your browser's downloads folder too.

If it's missing, email us the email address on the account, the list you exported and roughly when. We'll find it, and we don't charge you for an export that failed.