A record is wrong

Tell us, and it's fixed for everyone.

Help centre · Troubleshooting · Updated 8 October 2026

If a number, a name or an address looks wrong, email us the record and what's wrong with it.

Because the same record is served to every customer, we correct it in the book, not just in your export, so one report fixes it for everybody. We don't charge you for an export that turned out to be wrong.

If you're calling, you can also flag it in the Caller Console with one tap: wrong number, a better number, who to ask for, wrong person or wrong trade.