The Unibox and reply labels

Every reply in one inbox, sorted by what it means.

Help centre · Email outreach · Updated 8 October 2026

Open Outreach, then Unibox. Replies from every campaign and mailbox land here.

Each reply is labelled as it arrives: Interested, Meeting booked, Out of office, Wrong person or Not interested. Filter by label, campaign or inbox, and use Primary and Others to separate real replies from the rest.

Open one and you see the thread, with the business and its record beside it. Press Create deal on a good reply to open a deal in your pipeline. Press Draft with Adapt to get a first draft of your answer, and read it before you send.