Cancel your plan
Cancel from your account whenever you want.
There's no minimum term. You can cancel from your account, and cancelling takes effect at the end of the period you've paid for, so your plan won't renew. If you can't find the option, email us and we'll do it for you.
Your saved lists and searches stay, so coming back later doesn't mean starting again.
Fees you've already paid are not refundable except where the law requires it. If something has gone wrong with a charge, tell us and we'll look at it.
Keep reading
Plans and allowances
Read What each plan includes, and how many contacts you can export.
What counts as an export
Read What uses your allowance, and what never does.
Change your plan
Read Move up or down whenever you like.
Still stuck?Email us and a person will reply, usually within one business day.
Contact us